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Questions about the subscription and payment

   -Which payment options are supported?

 For Premium registration you need a credit card (VISA or Mastercard) to subscribe. If you do not have a credit card, please read the next chapter.                                          

   -I cannot pay by credit card - what can I do?

 If you do not have a credit card, please send us an e-mail. We can send you an invoice for the subscription. After we received your payment,

we will activate your account.

   -Where can I get a receipt after the payment?

 After completion of the subscription process you will receive an e-mail with a proforma invoice.  In 24 hours, our administration department

will send you the invoice and some recommendation about the use of the website.

 Please, add the VAT number of your company along with your personal details during the subscription process.

   -Is my subscription recurring?

You will receive an e-mail prior to renewal which announce that the year of subscription has past.

Then, if you want to renew, you only have to login and go to your control panel in the section of payments.

   -When and how can I cancel my subscription?

 You can cancel your subscription anytime.  You only have to send us an email telling us that you want to cancel the subscription. The payment of the subscription will not be returned.

   -Is my payment secure?

 Our payments are processed by TPV Virtual of BBVA (Banco Bilbao Vizcaya Argentaria). We follow the highest security standards to process

your credit card payments.                                                                        

   -Where can I read your terms and privacy policy?

 See our terms and conditions 

 See our privacy policy

   -I have another question.

 If you have another question, please send us an email at info@contract-biotechnology.com